Learn how to leverage a growing list of Generative AI tools to accelerate your team’s service-design and user testing.

Save money and time. Reduce UX risk.

  • 3x training workshops (unlimited attendees)

  • 2x new service-blueprints and visual stories prepared

  • Hosted on our secure voting website

  • A/B tested with your users

  • Results report and packaged blueprint assets

  • Fixed-price course at £4,250+VAT

Hey Service Designers and Product Managers...

…want to know which Generative AI (Gen AI) tools can halve the time it takes for you to get qualified design decisions from real users?

‘ServiceDesignwith.ai’ is where service designers, agencies and large organisations come to learn how to adopt Generative AI tools to accelerate service design processes.

This 3-part course will teach you how to:

So that together we can:

Visualise

Rapidly develop your service concept from user-flows and requirements lists into a series of high-definition visual stories to pitch or present

A/B test with real users

Develop your lead service variants into user-navigable secure voting web pages that can be published for fast, safe and intuitive A/B testing with your user or steering groups.

Analyse and present the results of user-voting, refine or iterate the lead service design solution then package the final service blueprint and assets back to your project teams. User-qualified design-decisions in record-time.

Act with clarity and confidence

Giving you:

A team who can confidently apply this toolchain

Whether design-professional or project/product management, this accessible course leaves your teams with the confidence to use in your daily operations.

Market-relevant, user-tested service-blueprint examples

As part of the workshop format, we actively build and test a service blueprint task of your choice - this process will supercharge your progress! Bring your toughest theme.

Actionable, single-point of truth

Once tested, you’ll be left with the preference-data, visual assets and ‘golden’ service blueprint to take back into your planning work and development schedule.

Get practical tuition plus active input from a veteran Service Designer.

I’m Stuart, an experienced Service-Designer to UK Government, NHS, large consulting firms and Cambridge start-ups.

I’ve been using emerging GenAI tools to accelerate my own demanding client-work and latterly to train the teams I work with.

I’ve now packaged this know-how into a lean 3-session virtual (or on-site) training course where I teach your teams how to augment design-thinking methods with AI-based visualisation and real-world testing tools to get to actionable user-feedback, quicker.

Bring your most pressing service design challenge and as part of this course we will build out a service-blueprint in a fraction of your normal time.

I’m on a mission to teach other Service-Designers, Agencies and Large Enterprise to integrate these approaches into their native practices to save time and money and ultimately reduce UX risk in the design of impactful new services.

Proud service design experience with industry leaders and ambitious start-ups.

Build the in-house skills to leverage Gen AI so that you save weeks of time as you build and test your service design concepts.

Let’s start here…

  • 3x training workshops (unlimited attendees)

  • 2x new service-blueprints and visual stories prepared

  • Hosted on our secure voting website

  • A/B tested with your users

  • Results report and packaged blueprint assets

…but I’m here if you need it.

  • Retained technical support, plus new-tool training updates

  • Unlimited service-design rocket-fuel from a veteran practitioner, on any of your projects